Privacy policy.

Last updated: August 17, 2026

What we collect

When you submit the contact form or call us, we collect the information you provide: name, phone, email, address or city, and a description of what you need. We use that information to return your call or email and to match you with an independent local technician.

Calls are recorded

Calls to our number are answered by a recorded line. Messages are recorded and transcribed so we can return your call and pass your request to a local technician. California is an all-party consent state, so a recording notice plays before the message begins. If you would rather not be recorded, use the contact form or email instead. We keep those recordings and transcripts only to respond to your request and to check the quality of the referral.

How we use it

We use your information to respond to your request, to connect you with an independent local technician who covers your area, and to send any follow-up related to your request. Sharing your name, contact details, and service description with the technician we match you with is part of providing the service. We do not sell your contact information, and we do not share it with anyone else except as needed to complete your request.

Analytics and cookies

We use Google Analytics 4 to understand which pages are useful to visitors. It loads only after you click Accept on the cookie banner. Until you do, no analytics cookies are set and no data is sent to Google.

When you accept, Google Analytics sets cookies in your browser, including _ga and _ga_<id>, used to tell repeat visits apart and measure how the site is used. These cookies last up to two years. Google processes this data on our behalf. We have enabled Google Consent Mode, so analytics stays off until you opt in. We do not use this data to identify you personally and we do not sell it.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to access or delete it, to correct it, and to opt out of the sale or sharing of personal information. We do not sell your personal information. Analytics runs only with your consent.

You can opt out of analytics in three ways: click Decline on the cookie banner, use the Your privacy choices link in the footer to re-open the banner and withdraw consent at any time, or enable Global Privacy Control (GPC) in your browser. When your browser sends a GPC signal, we treat it as a decline automatically and never load analytics.

To exercise any of these rights, email info@repairprosd.com. We will not discriminate against you for exercising them.

Contact

Questions about this policy? Email info@repairprosd.com or call (858) 988-7787.